Creating memorable customer experiences
From first click to final handover, we enable exceptional customer experiences in automotive retail, across Marketing, Showroom and Aftersales.
Trusted by 20,000 global retailers over 20+ years, our mission is to make you the #1 choice for your customers.
Boost engagement and conversions with personalised video communications.
Speed up approvals and increase repair acceptance through transparent, visual evidence.
Improve customer satisfaction and loyalty with clear, trustworthy communication
Streamline operations and maximise revenue across sales, aftersales, and digital retailing
Services
CitNOW brings together four powerful apps that help automotive teams communicate better using video and digital tools improving transparency, customer experience, and operational efficiency across sales and aftersales.
CitNOW Workshop
CitNOW Workshop brings customers into the workshop digitally, letting technicians explain necessary work while the vehicle is still on the ramp.
CitNOW Sales
CitNOW Sales lets sales execs easily create and send personalised vehicle videos, helping build trust and stronger customer relationships.
CitNOW Triage
CitNOW Triage lets customers send videos/photos of vehicle issues remotely, helping Service Advisors assess problems before booking and plan workloads more efficiently.
CitNOW Imaging
CitNOW Imaging helps create high-quality, consistent vehicle photos and videos quickly and cost-effectively for all your stock.
Use CitNOW to build trust and drive aftersales revenue
Win customer confidence. Give your technicians the tools to share clear video updates and inspection reports. Receive instant alerts when customers view them.
Build trust with personalized video updates
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Show customers exactly what needs attention with inspection videos
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Increase repair approvals with real-time notifications
