20,000+
Global Retailers
20+
Years of Experience
4x
Fewer Lost Sales with Video
£50K+
More VHC Revenue per site/yr
Personalised video communications that drive conversions and build lasting customer relationships.
Transparent, visual evidence speeds repair approvals and increases customer confidence.
Streamline operations across sales, aftersales, and digital retailing to unlock new revenue.
Tech Apps is the exclusive APAC partner bringing CitNOW's full product suite to the region.
CitNOW brings together four tools that help automotive teams communicate better , improving transparency, customer experience, and operational efficiency across sales and aftersales.
Clarity AI Audio
Reduces background noise for clearer customer communications
Dashboard
Real-time results, staff performance, and exported reports
Highlights AI
Auto-tags key moments like work required and cost estimates
CitNOW Workshop takes the customer digitally to the heart of your workshop, allowing technicians to show them exactly what work is needed while the vehicle is still on the ramp. Break down perceptions and stereotypes with a simple 60-second video — no jargon, just clarity.
80%
Red work conversion rate
2-Way Messaging
Speed up approvals via WhatsApp, SMS, or Webchat
50%
Industry average — we beat it
£50K+
More VHC revenue per site/yr
Win Customer Confidence. Drive Revenue.
Give your technicians and sales teams the tools to share clear video updates and inspection reports. Build trust and watch approvals, conversions, and satisfaction scores climb.
Save Time, Cut Costs
Streamline workflows, reduce ramp time, and eliminate unnecessary callbacks and delays.
50+ hours saved per site, per year
Increase Repair Approvals
Receive instant alerts when customers view their video, and enable fast digital approvals.
Red work conversion up to 80%
Build Trust with Personalised Video
Show customers exactly what needs attention with personalised inspection and sales videos.
29% increase in sales with video
Trusted by Global Automotive Leaders
"Most customers really appreciate the videos. It gives them confidence because they can see exactly what’s happening with their car. They build trust and help customers feel more in control of the decision-making process."
Mohd Azlan
Auto Bavaria Penang
"Sales advisors are now using CitNOW to bring customers on a personalised tour of our showroom. Our after-sales customers are measurably impressed after being shown the many sanitary precautions we take when working on their vehicles"
Fong Poh Keong
Toyota WEINS Laser Motor Group
"As one of Malaysia’s largest authorised Mercedes-Benz dealerships, Hap Seng Star has used CitNOW for over six years. The platform supports customer retention and upselling, while giving customers greater transparency and strengthening trust in our services."
Choy Wei Chieh
Head Of National After-Sales Operations
